Payments, Returns and Refunds Policy

Returns

Item may be returned within 30 days of purchase.  Item must be in its original unused condition to be returned, unless there is a manufacturer defect.

1. Please email admin@lookoutforscout.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to: Family Holiday Traditions, LLC

168 West Main Street # 700

New Market, MD 21774

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned if they are opened. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. Shipping and handling fees are not refundable.

Payment Policy

Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping Policy

All orders are shipped standard by the United States Postal Service within 7-10 business days.  The shipping rate is based on product weight and location.